Notice: All Classes will commence on 23 February 2026

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Tourism

The Tourism qualification focuses on the business, management, and
operational aspects of the tourism and hospitality industries. Students are introduced to travel
operations, destination marketing, customer service, and hospitality management. The course
prepares students for employment within the global tourism sector by developing their
understanding of travel planning, communication, and service excellence key components that
ensure client satisfaction and sustainable tourism development.

N4

Travel Services

Tourism Communication

Tourists Destinations

Travel Office Procedures

N5

Travel Services  

Tourism Communication

Tourist Destinations

Travel Office Procedures

N6

Travel Services

Hotel Reception

Tourists Destinations

Travel Office

Procedures

Demonstrate a sound understanding of the tourism and hospitality industry, including travel
operations, tourism communication, and customer service principles. Graduates will be able to
plan travel itineraries, promote tourist destinations, coordinate hospitality services, and assist
clients with bookings and travel arrangements. The programme also equips students with
business and administrative skills essential for success in travel agencies, hotels, and tourism
offices.

1. Grade 12
2. English
3. Mathematical Literacy
4. Tourism
5. Student ID/Passport
6. Parent/Guardian ID/Passport
7. Proof of Residence

1. Travel Agent

2. Tour Operator

3. Hotel Receptionist

4. Tourism Information Officer

5. Airline or Airport Clerk

6. Guest Relations Officer

7. Destination Marketing Assistant

Duration:  
18 Months
Credits:  
360
NQF Level:  
6